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All gifts are designed, printed and shipped from the USA


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Shipping Information

All items take up to 3 days to process before shipment.

Please allow 2-3 weeks for your personalized Family Keeps order to arrive on your doorstep. All designs are created by our award winning team of designers. We promise it will be worth the wait! 

As much as we try to supply every order with tracking information, it can sometimes get overwhelming because of the growing popularity of our products. If you have questions or your order does not arrive in the 2-3 week timeframe, please send us an email!

Please allow 2-4 weeks delivery time for international orders outside of the United States.

Family Keeps is not responsible if a package cannot be delivered because of missing, incomplete, or incorrect address information. Although we do our best to verify shipping information prior to shipping, we ask that you verify information is correct in your order confirmation email.